Thursday 30 July 2015

39 Writing Techniques That Drive More Conversions from Your Website Copy - Cleaning Support Services

39 Writing Techniques That Drive More Conversions from Your Website Copy via Cleaning Support Services



Your most powerful marketing tool is copy — words, sentences, and paragraphs.
Your website has the potential to either drive sales or drive away customers. It all depends on how well you can create that copy.
What should you do? Apart from hiring a crazy-expensive sales writer, how do you fine-tune the words on your website to drive more sales? I created this 39-point list of techniques for that exact purpose.
If you follow these methods carefully, I can almost guarantee that your website sales will go up.
1. Use the word “you.”
You is a word that engages the user directly and powerfully. It’s a fail-safe way to get right at your audience. They know you’re speaking to them, and are more likely to convert because of it.
2.  Write your headline first.
The headline helps set the direction for the rest of your article, and keeps you on track. When you write your headline first, the rest of the article will be laser-focused and right on topic. Focused pages get more conversions.
3.  Forget about SEO, and focus on the user.
Instead of trying to rank for certain keywords or terms, just write for the user. If you want your copy to be truly optimized for search, it will be optimized for users. Plus, it will be optimized for conversions, too.


4.  Know the customer.
Everything else in copywriting is useless unless you know you customers. If you don’t have one already, create a detailed persona of your target customer. People don’t care about your product unless you care about them.
5.  Know what the user wants.
User intent refers to what the user is trying to gain when he or she types in a query. Make sure you actually understand what the user wants before you try to write an article for them.
6.  Understand the user’s hot-button issues.
If you want to create electrifying copy, you need to know what turns your users on. “Interesting copy” doesn’t refer to the style of writing as much as it refers to the substance — topics that get users interested, angry, or passionate.
Know those areas, and speak directly to them. Once you do, they’ll be more motivated to buy.
7.  Know your product before you write about it.
If you expect to be able to write about a product or service, it’s important to know everything there is to know about that product or service.
View your role as more than a copywriter. Test the product, explore the product, research the product. Become the master of the product, so you can become a teacher about that product.


8.  Know the product’s unique selling proposition.
The unique selling proposition (USP)  is the whole reason why a user would want to buy the product or service. Entrepreneur defines the USP as “the factor or consideration presented by a seller as the reason that one product or service is different from and better than that of the competition.”
You are responsible for taking the USP and making it as powerful and exciting as possible. Keep it in mind at every stage of the writing process. Doing so will allow you to create copy that directly targets conversions.
9.  Know how the product alleviates the customer’s pain.
Writing content involves a lot of emotion.  You should understand how your product can remove the user’s pain. Speak to that pain so you can help alleviate that pain.
10.  Focus on the verbs.
Verbs are the engine of your content. What users really crave isn’t sparkling words and glistening adjectives. Instead, they salivate over verbs, the action words of copy. The fastest way to improve your writing for conversions is to write better verbs.
11. Create an outline before you start writing.
An outline is like a map for your website copy. Instead of plopping down and just writing, create an outline first. It will take a few extra minutes on the front end, but it will save you hours of time in the long run. Plus, it will allow you to broadly structure your content in such a way that it is conversion-focused.
12. Write like you talk.
People don’t want to read boring essays or research papers. They want to hear you talk. If you have trouble getting your words to come out right when you type them, then stop typing. Record yourself talking. Then, transcribe what you just said.
Chances are, people will enjoy reading it more. More significantly, they’ll be more likely to convert.
13. Ask the user to do something,.
It’s easy to get caught up in the call to action, wondering what exactly it is, how to state it, and where to put it. Forget the whole “CTA” business for just a second.
All you need to do is as the user to do something or buy something. You’re writing copy to sell, not just to state facts. Nudge them to make a decision by telling them what to do. You don’t have to be salesy, but you can be direct.
14. Prove your points.
If you make a claim, back it up. It’s not good enough to declare that Alaska is the state with the highest percentage of Star Wars fans. You have to back this up with a link. Your content will be far more compelling if it’s reliable, credible, and backed by authorities.
15. Use short sentences.
The average sentence is 15-20 words. If you go longer than 20 words, your readers might tune out. Short sentences help to engage readers. They will pay attention, stay focused, and be more likely to convert as a result.
16. Don’t use big words.
Choose your words carefully. But try not to choose big words. People won’t be impressed by a big vocabulary. They’ll just be confused.


17. Ask questions, then answer them.
What’s one of the easiest ways to explain yourself? Anticipate questions, and answer them. One of the clearest ways to do this is by asking the question and then answering it right in your content.
A lot of times, I use the question, “What do I mean by this?” or “What does this look like?” It’s a technique that helps draw the user in while also explaining things in a clear and understandable way.
18. Stop talking and show them.
Break your text up with videos, images, and diagrams. Using a quick video clip breaks up the monotony of text. Besides, a well-placed video or image can explain things better than you can.
19. Show a picture, and talk about it.
You can drone on and on for thousands of words, and never get any close to helping the user understand. One technique that will help readers to really get it is to show them a picture or example and then talk about it.
If you’re in ecommerce, and your product is visual, then having great optimized product images are crucial.
20. Stay away from cliches.
A cliche is a common expression like, “It’s raining cats and dogs.” Often, such cliches are present in sales copy. Instead, come up with unique metaphors or expressions. These will capture your reader’s attention far better than some overused phrase.
21. Know the words that always connect with customers.
Some words are always powerful. What are these words? It depends on your customers. It’s up to you to figure out the sales-worthy words and then use them in your copy. For starters, check out Buffer’s Big List of 189 Words That Convert.
22. Cut the jargon.
Nobody loves reading jargon. Drop it from your content for an instant quality upgrade. Jargon can sound pretentious. Instead of adding clarity to your copy, it usually obscures the true meaning.
23. Break grammar rules intentionally.
Nobody respects typos and grammar boo-boos. But if those grammar violations are intentional (and egregious), you’ll gain some style cred.


24. Establish credibility.
If you’re writing an article, you are the author. As the author, you are free to refer to yourself. Maybe this was a no-no in high school composition class, but you’re not in high school composition class.
The words “I,” “me,” and “mine” are fair play. It actually helps the reader when you refer to yourself, because it builds up the credibility of the copy. When you do so, you can create content that has a higher likelihood of converting skeptical users.
25. Focus on relevance
People will read what they think is interesting. Relevance is your biggest ally. Keep in mind that your audience isn’t the whole world. Your audience is the single persona that you’re targeting.
26. Sound positive.
In public speaking as in public writing, positivity is key. People like to listen to anything that makes them feel good, positive, strong, and upbeat. While negative copy has some sharing potential, it doesn’t produce the greatest amount of conversion power and sales sizzle.


27. Write as quickly as possible.
Write out everything as quickly as it comes to mind. Don’t edit. There will be time for that later. In your first rough draft just get your thoughts out. Chances are, it will sound better than you expected.
A first outpouring of your words is better than a slow and painful ordeal of overthinking every word.
28. Use short paragraphs.
People will read short paragraphs. Long paragraphs? People’s eyes will glaze over. A paragraph that goes longer than five or six lines tends to get short shrift.
29. Tell a story.
Stories are a powerful form of communication. Since humans are wired to listen to stories, you are virtually guaranteed to capture and keep your audience. Short, powerful, personal and memorable stories work best to gain conversions.
30. Anticipate what your readers are thinking.
Good writing flows smoothly. One of the reasons why it does this is because the writer knows what her readers are thinking, and she speaks to those things. When you anticipate your readers thoughts, you can directly speak to them. This approach will make your content more engaging and compelling.
31. It’s not about you. It’s about them.
Remember that good writing isn’t about your product, your service, and how awesome you are. Ultimately, you’re writing about and for the customer. You’re trying to solve his needs, take away his pain, and compel him to make a purchase.Write for your customer, not for yourself.
32. Be as specific as possible.
Specific facts, figures, and data points are more believable than generic claims. Which of the two sounds more credible: 1) “67.4% of the U.S. population has a sleep disorder,” or 2) “tons of people find it hard to sleep at night.”
You probably picked the first one. Such is the power of specificity. If you want to be more persuasive, then be more precise.
33. Get to the point as quickly as possible.
Rambling copy will bore your readers. If you have something to say, just say it. Preambles or let-me-get-to-the-point introductory material is a waste of your time and your reader’s time. Chase down your point as fast as you possibly can.
34. Write a conclusion.
Any article, landing page, home page, or evergreen page needs a conclusion. Don’t leave readers dangling in confusion. Wrap things up neatly, and let them know that the copy has ended.
35. Don’t run from emotion.
36. Cite experts.
You may lack credibility as an individual author, but you can draw upon the authority and expertise of others. If you are trying to persuade your readers to your side, then cite experts who agree with you.
37. Write in the first person.
Use “I,” “me,” etc. People care about you in the sense that they want to know who’s writing this copy and why he matters. When you write, you are describing yourself as an authority. Your readers will respect or, at least, listen to your thoughts, opinions, viewpoints, and feelings.
38. Be funny.
Your copy doesn’t need to have the same hilarity as The Oatmeal, but don’t hold back from being funny. If you can pull it off, let the funnies rollFunny is not required. It’s just nice.
39. Make your audience want something in 15 seconds.
15 SecondsThat’s all you’ve got. In the time it takes you to read this paragraph, you should try to make your audience want something.
Your product. Your service. Your article. Something.

Conclusion
Powerful, strong, sales-worthy copy is completely within your reach.
You don’t have to be a genius or a big-name copywriter. You just have to know your audience, know your product, and pull out a few stylistic firecrackers.
The process is simple, even if the execution isn’t. But don’t worry. The more you write, the better you’ll get. And the better you get, the more people will buy.


Main source: http://blog.crazyegg.com/2015/07/22/copywriting-techniques/

The Importance Of Cleaning – Cleaning Support Services

The Importance Of Cleaning – Cleaning Support Services
An article based on Ric Segura’s Blog





Whether a hospital, elementary school or office building, most organizations have a communications system designed to share information with building occupants. This may be email, e-newsletters or printed company updates. In-house custodial executives should proactively use these tools to promote the work they do and communicate the value of the department.

The savvy, self-promoting custodial executive submits a column or contributes something to these communication channels every month or even every week. Their contributions might mention new programs or equipment, and the cleaning results they are seeing.

It’s important to think outside the box when doing these updates. When the custodial staff does a special project — maybe they revitalized a floor by using new technologies — let others know. The communication could say: “Last weekend the custodial staff worked on the floors in this area and was able to revitalize them, rather than have them replaced. This is the technology we used for the project and here’s how much money we saved by cleaning, rather than replacing the floors.”

Sustainable Push

In addition to contributing to newsletters, it’s also important to network with key leaders within the organization. For example, most facilities have someone in charge of leading environmental or sustainability programs. Custodial managers should know who these individuals are and approach them so they can be active participants in the development of company sustainability programs.

Custodial executives should can submit their ideas for new green technologies or sustainable methods to these leaders. For instance, they might suggest adding a new water-saving device to urinals, or purchasing a cleaning device that uses water rather than chemicals. Sustainability leaders love these types of suggestions, but all too often, janitors or custodians fail to share information about departmental advancements.

By speaking up, custodial managers can get sustainability leaders on their side, providing them a natural ally within the organization.

In addition to keeping sustainability leaders informed about the latest and greatest technologies and cleaning methods available, it’s also important to share the sustainable processes and equipment the janitorial operation already has in place. Ask yourself: Do people know what you do? Do people know you’re using this technology or that you have a green cleaning program? It’s important that cleaning operations tell this story.

Consider whether there are other groups beside sustainability committees that can benefit from the custodial perspective. If there are plans to renovate the facility, participate in the planning to help spec water- or energy-saving technologies, or sustainable flooring that will stand the test of time or is easier to clean.

Once new sustainable technologies are in the facility, custodial executives need to remember to let others know it was their idea to add them.

Let’s say the custodial staff was integral in adding water-saving devices to urinals. Why not put an information card next to the urinals that tells how much water is saved with this improvement, and attribute the information to the custodial staff?

If the custodians were actively involved in the recycling program, put a blurb about how much waste has been diverted from landfills because of this program on every recycling container, and again, attribute the message to the custodial staff.

Promoting Training Initiatives

Another area not lauded often enough is staff training. Custodial managers typically provide workers with consistent training that is well documented, and often far beyond the training received by other positions within the facility. Unfortunately, beyond using this documentation for certification purposes, this information is never shared.

Custodial executives should tout the training workers receive, how often they receive it, and how this training impacts the entire facility.

“A well laid out and organized custodial program, done by a well-trained staff, offers management a lot of pluses,” says Maurice Dixon, owner of Dixon and Associates, which offers training and consulting services to the janitorial industry. “These pluses convey a very positive image to employees, visitors and customers, and I believe adds a plus to the bottom line.”

Dixon goes on to list areas that custodial executives should do a better job of sharing:
1) Cleaner, Healthier, Safer Buildings
2) Protection of Property
3) Reduction of Risk
4) Positive Image
5) Pride in Results

“All of these, without question, add to a company’s bottom line,” Dixon says. “Good quality cleaning doesn’t cost — it pays.”

What also pays is a good plan on how custodial operations plan to promote what they do. Now is the time to wave your benefits flag. 


- See more at: http://www.cleanlink.com/hs/article/Highlighting-The-Importance-Of-Cleaning--16953#sthash.lUKwumqx.dpuf

Tuesday 28 July 2015

10 Things You Should Never Say To A Front-End Web Developer - Cleaning Support Services

10 Things You Should Never Say To A Front-End Web Developer - Cleaning Support Services

Photo: Hunter Bridges
22-year-old Hunter Bridges is a talented front end engineer who can make your dreams into a reality.”Front-end” engineers are the people who build the parts of Web sites that you actually see.
That’s opposed to “back-end” engineers, who work on all the stuff behind the scenes — for instance, like storing information you enter (like your name) in a database, or making sure that an e-commerce site can take your order.
When working with someone like Bridges, you should know as much as you can about different types of technologies. You also shouldn’t assume a transition to another platform is easy.
“It is important to know what you want out of the developer so you can articulate your expectations clearly,” he said.
To help, he shared 10 things you should never say to a front end engineer:
10. I’m looking for a front end designer: “Designers tend to always work on the ‘front-end.’ If you’re differentiating between front- and back-end, you’re looking for a developer. Those “de-” words are tricky.”
9. Can we add a nice little Flash animation right here? “Flash is dead! We animate with JavaScript now!”
8. Can we change the background to this? How about this? Hmm, go back to the other one: “If you don’t have a clear idea of what you want, be careful. You could end up wasting the developer’s time and, more importantly, your money.”
7. Did you use Java to do that? “When picking up on buzzwords, ‘Java’ and ‘JavaScript’ sound like the same thing. In fact, they are very different!”
6. I was thinking drop down menus for the navigation: “Drop down menus were popular tricks back in the day, but with the rising popularity of tablets and other touch devices, mouse-over doesn’t really work the same way it used to.”
5. I wonder how this looks on my phone: “If you didn’t plan on building a mobile-compatible site, you will likely not be impressed… and you might make your developer nauseous if you bring it up unexpected.”
4. Would it be hard to turn this into an iPhone/Android app? “Yes.”
3. This just doesn’t feel like native: “If you want native interaction, build an app! If your project doesn’t call for an app, it probably doesn’t demand highly nuanced interaction either.”
2. Can we make that real time? “Real time isn’t something that can just be tacked on. Also, in most cases, it is either killing the server or killing device battery life. If you don’t ABSOLUTELY need it, don’t go barking up that tree.”
1. My grandma said the site doesn’t work in Internet Explorer 6: “To express how this makes me feel… (╯°□°)╯︵ ┻━┻”
Bridges works at Wantful, an artisan gifting startup, as a software engineer. Prior to that, he worked for Snapguide, Meedeor, and other startups.

TIPS YOU MUST HAVE KNOWN WHEN BUYING AT AUCTION - Cleaning Support Services

6 TIPS

TIPS YOU MUST HAVE KNOWN WHEN BUYING AT AUCTION - Cleaning Support Services
In his recent column in Switzer, John McGrath provided 6 helpful tips to increase the chance of a successful purchase come auction time.

HERE’S WHAT HE HAD TO SAY:

Many more homeowners in Sydney are choosing to sell via auction in today’s booming market – and why wouldn’t they with clearance rates consistently above 80% throughout much of 2015. John Mcgrath
So as a buyer, you need to be ready to buy at auction – especially if you’re in Sydney.
Unfortunately many people struggle with this, with a St George Bank survey of 1,000 prospective buyers showing:
  • 62% had no strategy to win on auction day
  • 48% felt they were not as prepared as they could have been
  • 46% said the most difficult buying process was bidding at auction or making offers, followed by assessing good value (44%)
Buying a property is a huge financial decision and once you add in the inevitable stress and excitement of buying at auction, the odds are you’ll make mistakes if you’re not prepared.
You’ll pay too much or even worse, you’ll lose your nerve and walk away knowing you could have stretched a little further and bought it.
And now you’re back to attending opens every Saturday to find a suitable property.
Here are my tips for addressing the main issues highlighted by St George’s research.

PREPARING FOR AUCTION DAY

The most critical thing you need to do is establish your walk-away price.
budgetThis figure is not just what the bank will lend you plus your savings.
You need to ask yourself, what else am I willing to do if I need to stretch my budget to secure this home?
For example, Could mum and dad lend you $5,000?
What if you scrapped or delayed your next holiday?
Could you  buy a less expensive car?
Whatever you do, don’t push your boundaries so hard that you end up in financial difficulty.
But do consider your priorities and ask yourself, will I be happy walking away from this property if an extra few thousand could have bought it?
Get comfortable with a number and stick to it.

STRATEGY TO WIN

  1. Make a low bid to start the auction;
  2. Once others begin to bid, just sit tight, size up your competition and watch how the auction unfolds;
  3. Project confidence and create the impression you will continue to bid until you own the home, no matter what. This is about psyching out the other bidders;
  4. Make your bids fast and assertive. Agonising over your next bid is a sign of weakness;
  5. Call out your offer in full (i.e. say “$350,000” instead of the increments, i.e “$5,000”); and
  6. If it’s going to pass in, make sure you are the highest bidder, as this usually gives you first right to negotiate (whether this is a legal right or courtesy varies between states).

FEAR OF ‘OVERPAYING’

In a rising market, ‘overpaying’ today often ends up being ‘good value’ tomorrow, especially when stock is low.
Even in markets that aren’t booming, if you’re in it for the long term and you really want that particular property, don’t be afraid to overpay a little.In Sydney, people who paid 10% above what they considered market value in 2013 are laughing all the way to the bank, because the market is now up more than 30% on 2013 prices.
In 10 years’ time, the extra $20,000 you paid on auction day simply won’t matter.

FINAL WORD ON BUYING AT AUCTION

In my experience, fate can play a hand in you finding the right home and you should go with it.
Certainly, create a plan to bid and win but also accept that if it’s not meant to be, it’s not meant to be.
If you really don’t think you can handle the stress of bidding on the day, hire a buyers’ agent or ask a confident friend or colleague to do it for you.
Just check with the agent as to what you need to do to officially to authorise your nominated person to act on your behalf.

Australia's housing market problems laid bare - Cleaning Support Services

Australia's housing market problems laid bare - Cleaning Support Services

ANALYSIS
There is a growing mountain of evidence that Australia has fundamental housing market problems, and the nature of those problems is clear.
After a scant mention in the Reserve Bank governor's post-meeting statement on Tuesday, a speech yesterday by the head of the bank's financial stability department, Luci Ellis, made it plain that the RBA is still worried by current property price rises in Sydney and Melbourne.
Dr Ellis also made it clear that the cause for the price spike is property investment, which now makes up close to half of all new home lending even though private renters make up just a quarter of households.
"That share is noticeably higher than rental housing's share of the housing stock, even allowing for a possible faster rate of churn in investor loans. Obviously that can't continue forever," she told a conference on financial stability.
The bank has repeatedly acknowledged that a boost in property investment is an expected outcome of low interest rates.
However, it perhaps underestimated just how much property investment, and home prices, would jump by not focussing enough on two other factors.

Foreign investment boom

The first is foreign investment.
The RBA has fairly consistently downplayed this segment of the market, relying on Foreign Investment Review Board approvals numbers to show it is relatively small.
The problem with this analysis is that those annual numbers - already undermined by their lack of timeliness - have now been all but completely discredited by the House of Representatives Economics Committee.
Its inquiry into the rules around foreign investment into residential real estate revealed that FIRB only has eight staff monitoring this area, and that it relies almost totally on the honesty of the buyers to submit an application.
That means there are an unknown number of foreign investors in the market buying and owning residential property not captured in the figures.
Surveys of the real estate and development sectors consistently show the foreign buyer influence is high, particularly in Sydney and Melbourne.
The latest this week from the Australian Property Institute (API) found 96 per cent of industry players rated foreign investment a "significant driver" of residential property demand and prices in Sydney - more than half of those said it was "very significant".
The results were only slightly lower in Melbourne, with 95 per cent saying it was significant, including 41 per cent who said it was "very significant".
A lower proportion said foreign buyers were significant in Brisbane and Perth, but it was still over half the respondents.
The respondents to this survey should have a fairly good idea - they included three of the four major banks, some of the world's biggest real estate agencies (including CBRE and Colliers), as well as major developers Lend Lease and Mirvac.

Negative gearing tax breaks

The same survey exposes the other major driver of the recent residential property price surge - negatively geared investors.
In Sydney and Melbourne, nearly two-thirds of respondents saw negative gearing as a "significant driver" of demand and prices although, unlike foreign investment, none saw it as "very significant".
Interestingly, respondents saw negatively geared self-managed super funds as even more significant in driving price rises in these two markets.
The use of negative gearing has allowed investors to flood the market in record numbers despite very low rental returns.
The latest national RP Data figures show zero rental growth for houses in the September quarter and a 1.3 per cent fall in apartment rents.
In the markets where property prices are booming, Sydney and Melbourne both recorded flat unit rents and a 1 and 2.6 per cent rise in house rents respectively.
Given the concentration of the investment boom in inner-city apartments in those two cities, it is not surprising the flood of extra rentals on the market is starting to push down rents.
Negative gearing, combined with record low interest rates, has allowed investors to borrow large amounts and accept very low gross rental returns while waiting for a capital gain.

Debt outpacing housing supply

The problem that the Reserve Bank confronts is that all this investment is resulting in a lot of extra debt - Australia's housing debt to income ratio recently hit a fresh record - but relatively little extra housing supply and economic activity considering all the money borrowed.
"Part of the anticipated effect of monetary policy is to induce more construction activity. Higher prices are the incentive to get that expansion, which is indeed happening," Dr Ellis said.
"But it is worth noting that the vast bulk of that new borrowing is to purchase existing properties."
Lack of supply being rated as the third main factor driving up home prices in the API survey, this adds to the concern of a lengthy boom, leaving Australia vulnerable to a housing bust.
That is why the Reserve Bank recently told a Senate committee that "something will be done" to limit more risky investor lending.
However, such loans limits are merely a band aid that may help limit the supply of investment loans, but will do nothing to dent the demand for them.
Where there is unmet demand, there will surely eventually be some form of shadow banking or regulatory workarounds that spring up to fulfil it.
For a long-term solution to Australia's high and rising, it is up to the Federal Government to address the key drivers of surging investor demand.
The first area is acting on the Economics Committee's likely recommendations around stricter enforcement of Australia's foreign investment regime to ensure that overseas buyers are adding to, not soaking up, the housing stock.
The second area is to tighten or close the negative gearing and capital gains tax discount breaks that interact to allow investors to subsidise losses before enjoying a low-taxed capital gain.
Luci Ellis says there have been fundamental changes to Australia's financial system that justify current housing prices and make a large correction unlikely.
"Australia went from being a high-inflation country to a low-inflation country in the early 1990," she explained.
"One result of that was that average nominal interest rates fell, and so the sustainable amount of debt rose relative to income - permanently.
"People should therefore not expect ratios of housing prices or debt to income to revert to their long-run, multi-decade averages."
Dr Ellis is right, but ignores the key policy changes, especially the capital gains tax discount, that are also now factored into higher prices.
If those policies do change, a significant correction could follow.
If they do not, the rampant investor demand that has led to the latest price boom is unlikely to be halted by tighter lending rules alone.

Budgets, bulldust and bastadry: Ross Gittins looks back - ABC Melbourne - Australian Broadcasting Corporation

Monday 27 July 2015

Real Estate Problems: Realtors’ Perception – Cleaning Support Services

Real Estate Problems: Realtors’ Perception – Cleaning Support Services     ( Based on Tyler Zey research )
There are all types of Realtors out there, but they can all agree on one thing: selling real estate isn’t all rainbows and unicorns. Problems are bound to arise during any transaction, and that’s why most successful Realtors have a great sense of humour. Here are some problems that all real estate agents can relate to.
1.   Your seller can’t be bothered to keep the house clean for showings:


2.   Your seller thinks their house is worth the same as this: 

3.    And some of them think you should work 24/7 for this:

4.   Your seller’s idea of a negotiation looks like this:

 

5.   Some sellers think they know EVERYTHING about marketing their home:

6.   Wait, you mean there are closing costs?! (mind = blown)

 

 

7.   That moment you realize the homeowner forgot to leave the key…

8.   …And left the microwave looking like a bomb went off inside.

 

9.   Buyers who demand a deal that’s $100k less than market value… or they’re not buying.

10.             And want to see houses on Labor Day when they’re not approved and probably can’t get approved.

 

11.             Weekends don’t exist

12.             Playing the waiting game with offers.